> ## Documentation Index
> Fetch the complete documentation index at: https://cal.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Credit System for SMS/Whatsapp workflows

### What Are Credits Used For?

* Sending SMS messages
* Sending WhatsApp messages

### How Many Credits Do You Get?

* **Enterprise plans**: Unlimited credits. Enterprise organizations are not charged for SMS, WhatsApp, or Cal.ai credit usage.
* **Platform organizations**: Unlimited credits, same as Enterprise.
* **Organizations (non-Enterprise)**: 1000 credits per team member renewed monthly. Additional credits can be purchased in the Organization billing settings.
* **Team Plan**: 750 credits per team member, renewed monthly. Additional credits can be purchased in the team billing settings.
* **Free Users**: No free credits. You can purchase credits in your [Billing Settings](https://app.cal.com/settings/billing).

### How Much Does It Cost to Send Messages?

* **US & Canada**: Free
* **Other Countries**: One credit = \$0.01 and we charge you based on Twilio’s costs per SMS plus an 80% processing fee ([Twilio SMS Pricing](https://www.twilio.com/en-us/sms/pricing/de))

### What Happens If You Run Out of Credits?

* We’ll send warning emails when you're low on credits. For teams, all admins will be notified.
* Once your account or team runs out of credits, SMS and WhatsApp messages will stop immediately. Messages will be sent via email instead.
* Enterprise and Platform organizations are not subject to these limits — their credits are unlimited.